Do I need to add the Scratching Posts Expansion if I was a Pre-backer?
No. If you gave us $1 to reserve your copy of the game you’ll get the Scratching Post expansion for free!
Last updated: October 12, 2025 15:41
If I signed up to be a VIP with a different address than I use for Kickstarter, what do I do?
This happens all the time, don’t worry about it! Just email me at [email protected] with both email addresses and that’s all you need to do, we’ll do the rest. You won’t see anything different here, but this is the kind of thing that gets fixed when the pledge manager opens! =)
Last updated: October 14, 2025 11:10
Do I have to buy "Scratching Post" for additional copies if I'm a VIP?
Nope! ALL copies that you buy will come with the Scratching Post expansion included!
Last updated: October 14, 2025 11:10
EU & International Shipping (DDP)
We’ve partnered with fulfillment centers that use Delivered Duty Paid (DDP) shipping for all international orders.
All VAT, customs duties, and import fees are collected in the pledge manager—so everything is prepaid before we ship. When your package arrives, it’s delivered straight to your door with no surprise charges or customs delays.
Our goal is to make fulfillment simple, transparent, and worry-free for backers everywhere!
Last updated: October 17, 2025 08:04
How will any digital contents be distributed?
The PNP version (and whatever else is distributed digitally) will be shared via a Google Drive or Dropbox link. As of 11-08-25 we are still trying to make as much of the expected Digital Content to be physical as long as it doesn’t increase our shipping costs. =)
Last updated: November 08, 2025 07:27
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.